Versand
At Elite Card Lounge, we are committed to processing and delivering your orders as efficiently as possible. This Shipping Policy explains our handling and shipping timelines.
1. Order Processing Time
Orders are processed within 0–1 business days after payment has been successfully confirmed.
Orders placed on weekends or public holidays may be processed on the next business day.
2. Shipping Time
Once your order has been processed and shipped, the estimated delivery time is 3–7 business days.
Please note that shipping times are estimates and may vary depending on your location, the shipping carrier, weather conditions, holidays, or other circumstances beyond our control.
3. Estimated Total Delivery Time
The estimated total delivery time is:
0–1 business days for handling + 3–7 business days for shipping = approximately 3–8 business days.
These timeframes are estimates and are not guaranteed delivery dates.
4. Shipping Confirmation and Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, where available.
Tracking updates may take some time to appear after the package has been handed over to the carrier.
5. Shipping Address
Please ensure that your shipping address is complete and accurate at checkout.
Elite Card Lounge is not responsible for delays or delivery issues caused by incorrect or incomplete address information provided by the customer, except where required by applicable law.
6. Delayed or Missing Orders
If your order has not arrived within the estimated delivery timeframe, please contact us with your order number and shipping details. We will help you investigate the shipment with the carrier.
7. Damaged or Incorrect Orders
If your order arrives damaged or you receive an incorrect item, please contact us as soon as possible with your order number and, where possible, photographs of the package and item. We will review the issue and work toward an appropriate resolution.
8. Contact Information
If you have any questions about shipping, please contact us:
Elite Card Lounge
850 Northlake Dr
Coppell, TX 75019
USA
Phone: +1 817-799-7522
Website: elitecardlounge.shop